Terms of Service

Last updated: 1 October 2026

These terms are the rules for using tfastdigital.com and for buying from TFast Digital Agency through it. Please read them. If you do not agree, please do not use the site.

1. Who we are

TFast Digital Agency ("TFast", "we", "us") is a business name registered in Uganda. The sole proprietor is Kalyango Brian. We are based in Wakiso, Uganda. TFast is a business. It is not a charity, NGO or non-profit organisation. Our contact details are in section 20.

2. Acceptance of these terms

By using the site, creating an account, placing an order or making a donation, you agree to these terms and to our Privacy Policy. You must be old enough to make a binding contract where you live. If you use the site for a business, you confirm that you can bind that business.

These terms cover tfastdigital.com. Other websites run by TFast may have their own terms.

3. What we offer

We offer:

Services: web development, mobile app development, custom software, social media management, SEO and content strategy, and hosting and website maintenance.
Products: software, licences and other goods listed on our products pages, with the details and, where set, the price shown on each page.
Support for our Digital Skills Initiative: see section 15.

Descriptions on the site are there to help you choose. If a detail is missing, please ask us before you buy. We may change, add or stop offering things at any time.

4. Accounts

You can create an account with your email address or with Google sign-in.
Give us correct information and keep it up to date.
Keep your password private. You are responsible for what happens under your account.
Tell us straight away if you think someone has used your account without your permission.
We may suspend or close an account that breaks these terms or is used for fraud or abuse.

5. Orders and quotations

Products: an order is a request to buy. A contract is formed when we accept it, for example by confirming it or delivering the product. We may refuse or cancel an order, for example if a price is shown by mistake, if we cannot deliver, or if we suspect fraud. If we cancel after you have paid, we will refund you.
Custom services and projects: we first discuss your needs. We then send a written quotation or agreement. Work begins when you accept it in writing, for example by signing it or confirming by email or message, and paying any deposit it asks for.
A quotation is valid for 14 days unless it says otherwise.

6. Custom-project agreements come first

For custom work, the written quotation or agreement between you and TFast controls scope, price, payment schedule, delivery, ownership, support and refunds. If it conflicts with these terms, the written quotation or agreement wins. These terms fill any gaps.

7. Prices and payments

Prices are shown in the currency displayed at checkout or in your quotation. If you pay in a different currency, exchange rates and provider fees may apply.
Prices do not include taxes or payment provider fees unless we say they do.
You can pay by the payment methods shown at checkout or in your quotation. Payments are handled by trusted third-party providers.
Payments for custom projects are made as set out in your quotation or agreement, often in stages (milestones). We may pause work on the next stage until the current stage is paid.
Refunds and cancellations are covered by our Refund and Cancellation Policy.

8. Delivery

Digital products: delivered online, for example by download, licence key or account access, as described on the product page or in your order confirmation.
Custom projects: delivered in line with the timeline in your quotation or agreement. Dates are targets unless the agreement says they are fixed. Delays caused by late feedback, late content, late payment or things outside our control may move the dates.
You must give us the information, content and access we reasonably need to do the work.
Support and maintenance after delivery are provided only as stated in your agreement or on the product page.

9. Intellectual property

We own the content and design of this site, our logos and our own tools and code libraries, except where a third party owns them.
Products: when you buy a product, you get a licence to use it as described on the product page or in the licence that comes with it. Unless that says otherwise, the licence is for your own use and you may not resell the product.
Custom work: unless your written agreement says otherwise, you own the final deliverables we create for you once you have paid all fees for them in full. We keep ownership of our pre-existing tools, code and know-how, and you may use them as part of the deliverables. Open-source and third-party components stay under their own licences.
You keep ownership of the content and materials you give us. You confirm you have the right to use them, and you allow us to use them to do the work.
Unless you ask us not to, or your agreement says otherwise, we may show finished work in our portfolio. We will not publish your confidential information.

10. Acceptable use

When you use the site or our services, you must not:

break the law or help anyone else to break it;
use another person's account or pretend to be someone else;
try to hack, disrupt, overload or get around the security of the site;
send malware, spam or harmful or abusive content;
copy, resell or scrape the site or our products in ways these terms or your licence do not allow;
use our products or services for fraud, scams or to harm others.

We may suspend or remove access if you break these rules.

11. Third-party services

Our site and services may use or link to third-party services, such as Google sign-in, payment providers, hosting providers and other tools. They have their own terms and privacy policies. We are not responsible for them. Products may also include open-source or third-party components that have their own licences.

12. Disclaimers

We work with reasonable care and skill. But the site and our products are provided "as is" and "as available". We do not promise that the site will always be available, error-free or free of harmful components. We do not promise particular business results, such as sales, traffic or rankings, from our products or services.

Nothing in these terms takes away any right you have under law that cannot be excluded.

13. Limits on our liability

To the extent the law allows:

we are not liable for indirect or consequential loss, such as lost profit, lost business or lost data; and
our total liability to you for a claim related to a product or service is limited to the amount you paid us for that product or service.

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for fraud or for death or personal injury caused by negligence, where such liability applies.

14. Indemnity

You agree to cover reasonable losses we suffer because of your unlawful use of the site, your breach of these terms, or content you give us that infringes another person's rights. We will tell you about any such claim and act reasonably.

15. Donations

You can support TFast's Digital Skills Initiative through tfastdigital.com/donate.
TFast is a business. It is not a registered charity, NGO or non-profit. A donation is voluntary support for TFast's work. It is a gift, not a purchase and not an investment.
Donations are not tax-deductible. We do not issue tax receipts.
We intend to use donations to support the Digital Skills Initiative, but we do not promise any particular results or outcomes.
Donations are non-refundable, unless we say otherwise in writing or the donation was made by mistake. See our Refund and Cancellation Policy.

16. Suspension and termination

You can stop using the site or close your account at any time by contacting us. We may suspend or end your access if you break these terms, if we must do so by law, or if we stop offering a service. Ending access does not cancel what you already owe. Terms that are meant to continue (such as ownership, liability and governing law) will continue.

17. Governing law and disputes

These terms are governed by the laws of the Republic of Uganda. If there is a dispute, please contact us first. We will both try in good faith to resolve it by talking, for at least 14 days. If that does not work, the courts of Uganda have jurisdiction. This does not stop you from going to a regulator or using rights that the law gives you that cannot be excluded.

18. Changes to these terms

We may change these terms. We will post the new version here with a new "Last updated" date. Changes apply from then. They do not change the terms of an order or written agreement you have already made with us. If you keep using the site after a change, you accept the new terms.

19. General

If part of these terms is found unenforceable, the rest stays in force.
If we do not enforce a right straight away, we have not given it up.
You may not transfer your rights under these terms without our written consent.

20. Contact

Questions about these terms? Contact us:

TFast Digital Agency, Wakiso, Uganda
Email: tfastdigital256@gmail.com
WhatsApp: +256 751 399 620